Regions and data retention

Regions

When creating your Fingerprint workspace, you can choose the region in which your data will be stored. Pick the one that best suits your infrastructure, latency, and regulatory compliance requirements. Your data never leaves the chosen region. Once chosen, your workspace region cannot be changed. Fingerprint supports the following regions. The Global (US) region is used by default.

Region	Server location	Code identifier	Base API URL
Global (US)	Northern Virginia, USA	`us` (default, can be omitted)	`https://api.fpjs.io`
EU	Frankfurt, Germany	`eu`	`https://eu.api.fpjs.io`
Asia	Mumbai, India	`ap`	`https://ap.api.fpjs.io`

Specifying region for the JavaScript agent

If you choose a non-default region (EU or Asia), you need to specify it when initializing the JavaScript agent. See the JavaScript agent Reference > region for more details.

<script>
  const fpPromise = import('https://fpjscdn.net/v4/PUBLIC_API_KEY')
    .then(Fingerprint => Fingerprint.start({
      // Specify "region" as "eu" or "ap" if you don't use the default region
      region: 'eu'
    }));
</script>

import Fingerprint from '@fingerprint/agent'

const fp = Fingerprint.start({
  apiKey: 'PUBLIC_API_KEY',
  // Specify "region" as "eu" or "ap" if you don't use the default region
  region: 'eu'
})

Specifying region for the Server API

If you choose a non-default region (EU or Asia), you need to use a corresponding base API URL (eu.api.fpjs.io or ap.api.fpjs.io) when interacting with Fingerprint Server API. See the Server API Reference for more details.

curl --request GET
     --url https://api.fpjs.io/v4/events/YOUR_EVENT_ID
     --url https://eu.api.fpjs.io/v4/events/YOUR_EVENT_ID
     --header 'Authorization: Bearer <YOUR_SECRET_KEY>'
     --header 'accept: application/json'

curl --request GET
     --url https://api.fpjs.io/v4/events/YOUR_EVENT_ID
     --url https://ap.api.fpjs.io/v4/events/YOUR_EVENT_ID
     --header 'Authorization: Bearer <YOUR_SECRET_KEY>'
     --header 'accept: application/json'

Data retention

How far back you can look up visit history through the Dashboard and the Server API depends on your plan:

Plan	Lookup window
Free	7 days
Pro Plus and other paid self-serve plans	30 days
Enterprise	90 days or longer, depending on your enterprise contract

When you upgrade from the Free plan to a paid plan, your lookup window increases to 30 days. If you need to store data for longer than your plan allows or prefer a custom storage solution, you can use Webhooks. Webhooks allow you to automatically receive each identification response at your custom server endpoint and save them in your database.

Data deletion

As a data processor that complies with several Data Processing Addendums (i.e., GDPR, US Privacy Laws, etc) Fingerprint, upon request from a data controller, will delete information belonging to a browser or a device. Please contact support for more information.

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Regions

Specifying region for the JavaScript agent

Specifying region for the Server API

Data retention

Data deletion

​Regions

​Specifying region for the JavaScript agent

​Specifying region for the Server API

​Data retention

​Data deletion

Regions

Specifying region for the JavaScript agent

Specifying region for the Server API

Data retention

Data deletion